Restaurant Service Excellence Program
Elevating to Silver Service &
5-Star Excellence
This program is tailored to restaurants aiming to enhance their service to silver service or 5-star standards. Through comprehensive training, practical sessions, and continuous improvement strategies, the restaurant and its staff will be well-equipped to deliver an unparalleled dining experience to guests.
Module 1: Understanding Silver Service and 5-Star Standards
Module 2: Creating a Culture of Excellence
Module 3: Mastering Silver Service Techniques
Sub-Module 3.1: Tableside Etiquette and Presentation
Sub-Module 3.2: Food and Beverage Pairing Mastery
Module 4: Exceeding Customer Expectations
Module 5: Advanced Communication and Customer Interaction
Module 6: Silver Service Training Practical Session
Module 7: Ongoing Training and Continuous Improvement